Privacy Policy

1. Who we are

AutoAcre is a sole-trader business operated by Ben Bonifant, providing autonomous mowing systems and managed acreage maintenance services across the Northern Rivers, NSW. In this policy, "AutoAcre", "we", "us" and "our" refer to that business. Contact details for privacy enquiries are at the bottom of this page.

2. What personal information we collect

We collect personal information that you provide directly when you interact with the site or our services, including:

• Contact details: name, email address, phone number, postal address.
• Property information: property address, acreage, terrain notes, photos and any access details you share when requesting a site assessment, demo or quote.
• Calculator inputs: if you choose to share results from the cost calculator, the inputs you entered (acres, postcode, terrain, frequency, contractor cost) along with your name and email.
• Communications: the content of messages, voicemails and emails you send to us.

We also collect technical information automatically when you use the site:

• Log and analytics data: IP address, device type, browser, pages visited, referring URLs, approximate location based on IP. This data is collected via standard server logs and any analytics tools we use (such as Google Analytics).
• Cookies and similar technologies: see Section 6 below.

3. How we collect it

We collect information directly from you when you submit forms (site assessment, quote, demo, calculator lead capture, contact emails), call us, or otherwise interact with our services. Technical data is collected automatically by our hosting provider (Netlify) and any analytics services in use.

4. Why we collect it and how we use it

We use personal information to:

• Respond to enquiries and quote requests.
• Schedule and conduct site assessments, demos and ongoing service.
• Provide the autonomous mowing system and management services you've engaged us for.
• Send service updates, scheduling messages and invoices.
• Maintain a waitlist for service operations launching Q1 2027.
• Improve the website, our calculator, and our service offering.
• Comply with legal and regulatory obligations.

We do not use your personal information for purposes unrelated to the above without first obtaining your consent.

5. Who we share it with

We do not sell, rent or trade your personal information. We may share it with:

• Service providers who help us operate the business — for example, hosting (Netlify), email delivery, accounting, and (post-launch) any sub-contractors performing on-site service.
• Equipment suppliers if specific configuration details are needed for your installation.
• Legal and regulatory authorities where we're required by law.

We require any service providers handling your information to do so in line with this policy.

6. Cookies and analytics

This website may use cookies and similar technologies to remember your preferences, measure traffic and improve the experience. Where third-party analytics tools (such as Google Analytics) are used, anonymised IP and usage data is sent to those providers under their own privacy terms. You can disable cookies in your browser settings; some site features may not work as expected if you do.

7. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Information is stored on secure cloud infrastructure (typically located in Australia or other regions with comparable privacy protections). We retain personal information only as long as needed for the purposes set out in this policy or as required by law.

8. Your rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate, out of date or incomplete.
• Request deletion of your information, subject to any legal obligations we have to retain it.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with us, and if unsatisfied, with the Office of the Australian Information Commissioner (oaic.gov.au).

9. Children's information

Our services are directed at property owners and businesses. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to this policy

We may update this policy from time to time as our services or legal obligations change. The "Effective" date at the top of this page reflects the most recent revision. Material changes will be flagged on the site.

11. Contact us about privacy

If you have questions, requests or complaints about this privacy policy or how we handle your personal information, contact:

Ben Bonifant
AutoAcre
Email: ben@autoacre.com.au
Phone: 0499 649 094

This policy is provided as a starting template and should be reviewed by a qualified Australian legal practitioner before any commercial reliance.